You’ve got legal advice — but are you using it to its full power?

As a Solace client, you already have access to legal support that could save you time, money, and serious stress. But many clients don’t realise just how much their plan offers — or when and how to use it. In July we celebrate Mandela Month, and there’s no better time to empower yourself with the tools you already have to protect your rights and your future.

We remember not only the father of a nation, but also a man that stood against injustice - the young man who studied law to fight injustice. Nelson Mandela understood something vital: without legal knowledge and representation, ordinary people remain vulnerable. He once said, "It is in the character of growth that we should learn from both pleasant and unpleasant experiences." Today, Solace and Legal&Tax helps carry that legacy forward by making access to justice affordable and available to all South Africans.

But access to justice isn’t just about knowing your rights (and responsibilities). It’s about knowing how to use that cover effectively. That’s where the real empowerment lies. So, let’s break it down.

Good: Digital When You Want It

My AI Lawyer on WhatsApp is available 24/7. Whether you’re questioning the legality of a deduction from your salary, or you’re unsure how to respond to a landlord’s threat to kick you out, My AI Lawyer can give you instant legal answers. It’s like having a smart legal assistant in your pocket.

✅ Legal plan clients already have access!
As a Legal&Tax legal expense insurance client, My AI Lawyer is included in your cover. There’s no need to register, apply, or activate anything.

📱 To start using it:

• Save the number +27 (76) 412 9990 to your contacts.
• Open WhatsApp and type “AI” to start chatting.
• Or visit www.askmyailawyer.com

🧠 To get legal advice: Just type your question like you’d ask a lawyer:

• “My landlord is increasing rent unfairly — is that allowed?”
• “What should I do if someone scratches my car and drives away?”

My AI Lawyer gives you fast, personalised answers that help you act immediately. It’s the perfect starting point when something legal crops up — whether it’s big or small.

Better: Human When You Need It

Sometimes, you need to talk to a person. Maybe the digital advice wasn’t enough, and you need a trained legal advisor to intervene. Our legal advisors are trained legal professionals who can advise, write letters, negotiate with third-parties on your behalf, and help calm the storm before it becomes a court case.

Best: Representation When It Matters Most

If the issue escalates, legal expense insurance from Legal&Tax gives you access to formal legal representation. Court appearances, litigation, CCMA hearings — you don’t have to face these alone. You’re covered. Ts&Cs apply

Let’s look at 6 everyday legal issues where this “Good → Better → Best” journey plays out:

1. Your Landlord Locks You Out

• Good: My AI Lawyer helps clarify your rights under the Rental Housing Act.
• Better: Our Alternative Dispute Resolution legal team engages your landlord directly, showing them you have the might of justice on your side.
• Best: Your policy pays for attorneys to defend your rights.. Ts&Cs apply

2. Scammed by a Dodgy Deal Online

• Good: Learn your options under the Consumer Protection Act.
• Better: If you can identify the other party our legal advisors draft and send a letter of demand to the dodgy supplier. Now they know they wont’s get away with scamming you.
• Best: We prepare you to take the matter to the Small Claims Court. Ts&Cs apply

3. Your Car Gets Towed Without Permission

• Good: My AI Lawyer can help you understand what towing companies are allowed to do legally.
• Better: A legal expert contacts the tow operator or storage yard on your behalf. Just watch how quickly they come to the party with their tow rope between their legs.
• Best: If the vehicle is damaged or impounded unfairly, we help pursue the matter in court. Let’s make them pay! Ts&Cs apply

4. Unfair Dismissal at Work

• Good: Get immediate advice from My AI Lawyer before you walk out the door, and understand your rights and the timelines for CCMA referral.
• Better: A legal advisor speaks to your employer.
• Best: If you qualify , Legal&Tax appoints representation for you at the CCMA. Ts&Cs apply

5. Family Conflicts: Parenting Plans and Divorce Support

• Good: Ask My AI Lawyer for help understanding how parenting plans and divorce procedures work in South Africa.
• Better: A Legal&Tax lawyer can assist with understanding your parenting plan or draft a letter of demand for when your suffering due to parental alienation from the other side.
• Best: If you qualify, your policy may assist with legal representation for divorce or maintenance application. Ts&Cs apply

Why Choose A Legal&Tax legal expense insurance plan?

Not all legal insurance providers are created equal. Some leave you reading fine print or chasing call centres.

With Legal&Tax, you get:

• Instant help on WhatsApp, with My AI Lawyer… 24/7
• Access to real lawyers when it matters most
• A clear path from advice to dispute resolution to representation
• Affordable cover with no hidden surprises

We believe access to justice shouldn’t depend on your income and ability to afford a lawyer which can costs thousands of rands per hour. And when things go wrong — and they do — you deserve to have South Africa’s most client-focused legal team on your side.

Our clients don’t just pay premiums — they get real power. Knowledge, confidence, representation. That’s the Legal&Tax difference.

Mandela’s Vision in the Digital Age

Mandela fought for a society where rights weren’t just written on paper, but felt in people’s lives. With tools like My AI Lawyer and the protection of Legal&Tax legal insurance, you don’t have to face legal issues alone or uninformed.

Justice is still a fight — but now, you’re not fighting it alone.

With Solace, you’re not alone

Know your rights. Use your cover. Get the justice you deserve.

We’re here to make this easy.
Reach out now to start your return early and avoid the filing rush.

💬 WhatsApp: +27 (76) 412 9990 (type "Hi" to start chatting)
☎️ Call: 0860 765 223
✉️Email: info@solacebenefits.co.za